FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PENGGUNAAN E-PROCUREMENT OLEH PENYEDIA BARANG DAN JASA ( STUDI KASUS DI PEMERINTAH KOTA SURAKARTA )

Dyah Rosna Yustanti Toin

Sari


This study aims to evaluate the implementation of electronic procurement of goods and services by the Government City of Surakarta, as an effort to create good governance especially in terms of procurement. This study compares the perceptions of user that consist of procurement committee and the providers of goods and services.

Research location is in Layanan Pengadaan Secara Elektronik (LPSE) of Government City of Surakarta as a system developer with the sample of the procurement committee and partner of goods and services that are spread in Surakarta and surrounding areas.

This research uses t-test by using a reference measurement system on the success of end-user computing satisfaction developed by Torzadeh and Doll (1988) and also uses TAM developed by Davis F.D (1989). The results show that usefulness , ease of use,content, accuracy, format,ease and timeliness influential to end user computing satisfaction. 

Keywords: good governance, e-procurement, end user computing satisfaction


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Referensi


Adam, Dennis A, Nelson, R. Ryan, Todd, Peter A,” perceived usefulness, ease of use and usage of information Technology”; A Relication MIS Quarterly, june 1992, 16,2,pg 227.

Bailey, J. E. 1983, Development of A Tool for measuring and Analyzing Computer user Satisfaction. Management Science 29 (5), 530 – 545.

Davis, F. D, 1989. “ User Acceptance of Computer Technology : A Comparison of two Theoretical Model. Management Science, 35, 982 – 1003.

DeLone, W., dan McLean. (2003). The DeLone and McLean Model of Information Sistem Success : A Ten Year Update. Journal of Management Information Sistems, Vol 19. Hal 9-30.

Dool, W. J and Torkzadeh, G. 1988. The measurement of end user computing satisfaction. MIS Quartely, 12 (2), 259 – 274.

Giunipero, L. dan Sawchuck. (2002). E-Purchasing Plus: Chaning the way corporations buy. Journal of Public Procurement, Issue 3. Vol 28. Hal 54-62.

Hair, J, Black, W, Babin, B, Anderson, R & Tatham, R 2006, Multivariate data analysis, 6th edn, Pearson Education, Inc, Upper Saddle River, New Jersey.


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